Assistant Night Manager

Be Yourself – Be an Inspiration to Your Team – Be Leonardo 

As a Night Assistant Manager, you’ll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! You’ll maintain positive guest engagement and keep team morale high whilst ensuring any issues are resolved. You’ll be carrying out Duty Manager shifts and inspiring our vibrant teams to exceed our guests’ expectations.  

If you’re our ideal Night Assistant Manager, you will: 

• Be yourself!
• Take responsibility for the safety and security of the hotel and our guests
• Be a great motivator for your team: you’ll be proactively working on training and developing plans to keep your team working effectively
• Implement new ways to maximise guest experience and satisfaction
• Bring your positive attitude to work with you every day: you’ll be setting the tone for some of our guests’ stays at welcome and/or departure!
• Ensure that the hotel is sufficiently stocked throughout the night and ready for business every morning 

Why come join us? 

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community and it’s our role to keep you at the top of your game! Our managers hold key team leadership roles, so we support your management skills with our “People Programme” and “Passion 4 People Leonardo Culture” workshops.

To develop vital business and people skills we offer an 8-month “Fast Forward Programme”, or if the time is right our longer-term “Accelerate Programme” will prepare you for your first DGM or Operations Manager role! “Accelerate” develops your abilities and expertise at Leonardo Hotels, along with an Institute of Leadership and Management (ILM) certificate and membership of the Institute of Hospitality (IoH). With our support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality.

Our Story 

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels across the UK & Ireland and have plans for major expansion over the next few years’; there’s never been a more exciting time to join us!  

Some of the perks you could enjoy include: 

• Enhanced pension plan
• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of! 
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops 
• Free hot meals whilst on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration 
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression